Heather O’Neill is a UX strategist and business consultant with over 7 years of industry and speaking experience. As CEO of UX design studio Pixels for Humans she leads teams in uncovering assumptions, defining project, business and user goals, and creating usable products based on data and research. Throughout her career, Heather has increased sales, decreased CSR calls, maximized team efficiency, developed organizational best practices, and more. A big believer in the “anyone can do it” philosophy, Heather has led multiple workshops on user research and product planning, as well as coached teams to success in incorporating UX methods into their product life cycles.